Return Policy:
Returns are easy. Please send back to Vermont Industries, PO Box 301, 4709 VT Rte 103, Cuttingsville, VT 05738. You are responsible for return shipping charges. As items must be returned in saleable (like new) condition, please insure the shipment in case of damage.
Please do not install chandeliers or wall sconces if you plan to return them.
Once installed, these items are no longer considered in "saleable" condition.
CUSTOM ORDERS: All custom orders are non-returnable, non-refundable and must be paid in full when ordering.
DAMAGES: Due to UPS and FedEx rules, we cannot be responsible for products received damaged due to shipping after 10 days of product receipt. Please notify us at once via email vtindus@together.net or phone 800 639 1715, 802 492 3451.
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